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Application Engineer

SUMMARY DESCRIPTION

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Reporting to the Application Engineering Team Manager and the Area Sales Director, become a valuable and valued member of our exciting and expert sales team, contributing to our overall strategy and its successful execution.
2. Provide technical expertise and support in the positioning, acceptance and sales of EXFO’s next generation transmission and datacom test portfolio
3. Supporting such key growth territories such as T-Com, TPSA, Telefonica and NEMS to delight our clientele with excellent and expert pre-sales technical support
4. Helping to devise and deliver product based training to our internal and external sales teams
5. Close liaison with HQ based product management and R&D on product compliance and feedback
6. Close liaison with HQ based product management and marcom teams to fine tune and deliver New Product Introductions
7. Taking responsibility for effective deployment and adoption of demo equipment for field trials
8. Support the delivery of customer product training and post sales support.
9. Working together with RSM/ASD to devise strategy for increasing EXFO brand name within the Telecommunication marketplace in Central, Eastern Europe and Russia.
10. Travel extensively within defined region, ~ 50 to 60% of time will be spent at client interface

TECHNICAL REQUIREMENTS

• The candidate should have an extensive knowledge of the main transmission technology and applications (SDH, next generation SDH, OTN, ATM, Frame Relay, Fibre Channel, Carrier Ethernet, TCP/IP, Voice over IP, etc.).
• Knowledge of optical physical layer testing (optical dispersion, optical spectral analysis) is advantageous but not essential as training will be provided.

OTHER REQUIREMENTS

• Self starter and able to communicate and interact with people at all levels.
• Autonomous, well organized, and results-oriented.
• Any experience in supporting sales and distribution network channel is advantageous.
• Possess leadership qualities and good interpersonal and communication skills.
• Able to work independently and under minimum supervision.

ACADEMIC AND PROFESSIONAL REQUIREMENTS

Education: Degree holder in a relevant Telecommunications degree or equivalent ‘real life’ carrier or NEM experience

Related experience: At least five years of experience in a similar position;

Language requirements: Ability to competently write and speak in ENGLISH AND GERMAN is mandatory; an Eastern European language will be advantageous.

*EXFO is an equal-opportunity employer.

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